Frequently asked questions
Frequently Asked Questions
Answers to common questions about matchmaking from overseas.
Before you begin
Answers to Your Questions
For individual eligibility, current fees, and required documents, please contact us.
Can I join and take part while living overseas?
Yes. You can take part online. We have extensive experience supporting members across borders, so please feel at ease contacting us.
Can I join if I live in Japan?
Of course. Please contact us if you live in Japan and hope to meet someone living overseas or in Japan, or if you are planning an overseas assignment.
Can I consult with you online?
We can arrange an online consultation using tools such as LINE or Zoom.
Are documents required to join?
Some documents, including proof of identity, are required. We will explain what you need during your consultation.
How do I search for potential partners?
Options include searching the affiliated network, introductions from a counselor, and agency events. Available methods may vary by course and membership eligibility. We will explain the details during your consultation.
Can I meet someone online?
Yes. We will explain how to arrange a date and choose the tools to use.
Can I request an interpreter?
Please contact us if you may need interpretation support.
What are the fees and differences between courses?
We offer the Ekahi and Elua courses. Please check the Plans & Fees page or ask during a free consultation for current fees and service details.
Can you advise on visas or international marriage procedures?
We do not provide these services, as procedures vary by country and may change over time.
Still have a question?
Contact UsWe will guide you based on your situation.
Contact us by form, email, or phone.